That commitment is our Quality Homes Standard....
1st April 2023
Quality Homes Standard
Before we let our properties, Homes Plus makes sure they are safe, clean, secure and in reasonable repair. We make a commitment to all our customers that on moving day your new home will be ‘ready to let’.
1st April 2023
Our new priority repairs team
It was hard for us to maintain our normal repairs timescales as we were receiving very high levels of demand for repairs.
At the same time, we were asking you to report any concerns that you have about damp and mould. Our colleagues were also looking out...
1st April 2023
Improving our online services
We want to give customers a stronger influence over the way we do things and making sure that every contact that you have with us, counts.
We want to provide a service that meets or exceeds your expectations. To do that, we are working together...
1st April 2023
A responsible landlord
We set out to make a positive impact in Staffordshire and Shropshire. We are committed to building more affordable homes and helping customers and communities succeed, through investment and support.
1st April 2023
Our new Customer Partnership Panel
Our Customer Partnership Panel (CPP) ensure that our customers' views remain at the heart of everything we do.
Previously known as the Scrutiny Panel, our group of involved customers has changed their name to reflect how the group works in partnership...
23rd March 2023
Homes to be warmer, greener and more affordable thanks to £3.52 million government grant
Our customers will soon be benefiting from warmer and more energy efficient homes thanks to a government grant worth more than £3.5 million.
We have successfully bid for a share of the government’s Social Housing Decarbonisation Fund from the...
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