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Workshops for board and customers

Involved customers and board members marked the 1st birthday of Homes Plus with a conference aimed at improving our communication with tenants.

Workshops focused on the best ways for us to obtain feedback and the ways in which we can report back, after we receive comments or requests. Ideas arising out of the workshops will form the basis of our new customer engagement strategy.

Homes Plus board chair, Jason Burt, was one of those taking part:

“It was an absolute pleasure to be able to meet some of our customers and hear, first-hand, their views about our services,” he said. “The conversations have given me an invaluable insight into what really matters to our customers and the communities in which they live. It will certainly help to shape our engagement with tenants, in the future.”