8th of October 2026
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Social Tenant Access to Information Requirement scheme (STAIRs)
Want to know more about your home or how we manage our services?
STAIRs gives social housing residents easier access to important information, from repairs and safety checks to landlord performance data, with new rights to request specific information from 2027. Find out more on our STAIRs page.
Find out more
How are we doing?
Our latest Tenant Satisfaction Measure (TSM) results are available to read on out TSM page.
Find out more
We’ve published our latest Modern Slavery Statement
Read our current Modern Slavery Statement