Head Office: 0800 048 8955

Our people

Our people

We are very proud of our passionate and dedicated people, who are committed to living our CLARITY values and making a positive difference to homes, lives and communities.

Everyone plays a part in our success; whether they are managing our rented homes, developing new housing, supporting residents or providing expert advice as part of our customer services team.

In return for their hard work, Housing Plus Group is committed to supporting our people and creating opportunities for anyone with aspirations to grow and progress.

We also strive to ensure that all members of the Group have access to internal systems that are suitable for their needs and that we are regularly providing information and support that can help in our professional and personal lives.

2020/2021 highlights


Our workforce grew to

945 people


Our colleagues completed

12,494 hours of training


We created

21 apprenticeships


To local charities, we donated

over £27,657


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From the frontline: Taking on different roles to support our customers

“I was pleased to be able to do my bit.” Sharon, Retirement living officer, is based at home during the pandemic, from where she keeps in touch with customers by telephone.

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From the frontline: Care Plus Telecare Team

“There aren’t many jobs where you go home at the end of the day knowing that you’ve made a difference and possibly even saved a life.” Chris, Operational manager (telecare response). Our 24:7 telecare and lifeline reassurance service is maintained throughout the pandemic.

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Floating support team

Support team shortlisted for Support & Care Team of the Year, Housing Heroes Award

Our floating support team assists our tenants and other residents who are at risk of homelessness. Last year it helped almost 700 local people who were homeless or worried about losing their home.

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Jo braves the shave to ‘give something back’ in cancer treatment

Housing Plus Group administrator braves the shave for Macmillan Cancer Support.

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