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Young people living in Shropshire get involved with our ‘Where I Live’ project 

Young people living in Shropshire have been providing us with invaluable feedback by taking part in our ‘Where I Live’ project.  The project asks young people living in our communities how they feel about where they live. Members of the Shropshire Youth Association (SYA) were recently given the opportunity to take part.  Jo, Customer Engagement Officer, said: “We wanted to hear what young people... Read more

Making communities safer and cleaner in Stafford 

After identifying some ASB in one of our communities, in Stafford, we increased our presence in the area so that we could be more visible and provide a more proactive response to the issues that customers were experiencing.  The six-month focus saw our Neighbourhood Officer, Linzy, do more to get to know our customers in the area, by holding drop-in surgeries, carrying out walkabouts and checking... Read more

Armed Forces Day 2025: Jonathan’s story of service, strength and support for veterans

As we mark Armed Forces Day, we’re proud to recognise and celebrate the service of our Armed Forces community. At Housing Plus Group, we’re committed to supporting current and former Armed Forces personnel and their families. Jonathan Smith is a Maintenance Supervisor here at Housing Plus Group. He served for over 13 years in the British Army as part of the Mercian Regiment. His military career... Read more

£2.5m regeneration scheme to deliver new social homes in Telford 

A £2.5m regeneration project led by Housing Plus Group (HPG), in partnership with developer R1 Construction, is set to transform a small estate in Telford with the delivery of 16 high-quality, energy-efficient bungalows for social rent. The scheme will replace five outdated bungalows at The Ley in Dawley that are no longer fit for purpose due to significant structural issues.  Designed with affordability,... Read more

The move from ‘legacy benefits’ to Universal Credit

Working Tax Credit or Child Tax Credit have now ended, with those on Income Support, income-based Jobseeker’s Allowance (JSA), and income-related Employment and Support Allowance (ESA) and Housing Benefit set to follow.  If you claim any of these benefits, you may have already received a Migration Notice from the Department for Work and Pensions (DWP). If you haven’t, don’t worry – you’ll... Read more

Shining a spotlight on our involved customers in National Involvement Week 

This week is Tpas’ National Involvement Week.  Tpas is a not-for-profit organisation that promotes, supports and champions tenant involvement and empowerment in social housing across England.   Today, we’re celebrating the positive changes our involved customers bring to our communities, services and customers’ lives.  In the last year, members of our Customer Partnership Panel (CPP) volunteered... Read more

Progressive and resilient through change – Group annual report 2023-24

Read the 2023-24 annual report for Housing Plus Group In 2022, we predicted changes to regulation and anticipated the developing volatile economic situation in our corporate plan. At the end of the 2023-24 year, we concluded that plan, reflecting on the huge positive differences we have made to better support the homes, lives and communities we serve. This year’s report shows how we kept sight of... Read more

Making homes more energy efficient for customers

Housing Plus Group is upgrading homes across Staffordshire and Shropshire to make them warmer, greener and cheaper to run. Read more

Celebrating our involved customers during Volunteers’ Week 2024

As part of Volunteers’ Week, we’re saying thank you to our involved customers for helping to shape our services Read more

Housing Plus Group celebrates apprenticeship success stories

National Apprenticeship Week brings together everyone passionate about apprenticeships to celebrate the value, benefit and opportunity that they bring. Read more

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