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Publications archive

Annual reports

Annual report 2023-24 Annual report 2022-23 Annual Report 2021-22 Annual Report 2020-21 Annual Report 2019–20

Complaints Performance Service Improvement Report 2025/26

Complaints Performance Service Improvement Report 25/26

Complaints performance and service improvement reports 2023-24

Attachment
Size
PDF Icon Housing Ombudsman landlord performance report 2023-24
630.69 KB
PDF Icon Annual self assessment against HO complaint handling code 2023-24
355.37 KB

Complaints performance and service improvement reports 2022-23

Attachment
Size
PDF Icon Housing Ombudsman landlord performance report 2022-23
601.43 KB

Gender and ethnicity pay gap reports

Attachment
Size
PDF Icon Gender and ethnicity Pay Gap Report 2025
1.64 MB
PDF Icon Gender and ethnicity pay gap report 2024
736.21 KB
PDF Icon Gender and ethincity pay gap report 2023
754.28 KB
PDF Icon Gender and ethnicity pay gap report 2022
772.89 KB
PDF Icon Gender and ethnicity pay gap report 2021
805.61 KB
PDF Icon Gender pay gap report 2020
865.73 KB
PDF Icon Gender pay gap report 2019
884.31 KB
PDF Icon Gender pay gap report 2018
851.88 KB
PDF Icon Gender pay gap report 2017
877.55 KB
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