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Annual Report 2021-22 – Communities

 

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Communities – Les Clarke,
Executive director of housing
and care

May 2021

Two Housing Plus Group tenants join new national panel

Congratulations to two involved customers, who have been appointed to the Housing Ombudsman’s new national Resident Panel.

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Communities20-20Dave20and20Julia

Our communities

People under roof

Employees living in our communities

91.52%

Group of people

Customers employed

63

Smiley Pointer

Suppliers based locally

45%

Teacher

New apprentices from our communities

17

Involving and empowering our customers

Community

Total involved customers sharing views

380

Person Tick

Involved customers recruited

80

Customer surveys carried out

6,400

Hours volunteered by Scrutiny Group

392

Tick

Actions from their recommendations

18

Anti-Social Behaviour (ASB)

Spray Bottle

New ASB cases resolved

286

Scales of Justice

Cases resulting in legal action

30

Hammer

Injunctions

13

Dustbin

Estate issues e.g. fly tipping etc. resolved

147

November 2021

Bright future for bowling club thanks to funding boost

A Shropshire bowling club which began when a group of players set an ambitious target to restore a historic bowling green in Monkmoor, has been backed by Homes Plus.

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Communities20-20Community20fund

The Homes Plus My Community Fund

People under roof

Community organisations who received funding

23

Coins

Total funding awarded

£23,362

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