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Building stronger relationships with our customers

Last month we held our second annual away day for our Customer Partnership Panel, who were joined by members of our Homes Plus and Property Plus board and Housing Plus Group colleagues. It’s extremely important that our services meet the expectations of our customers and through our Customer Partnership Panel (CPP), we involve our customers in the creation of our policies, procedures and communications... Read more

New homes boost for Staffordshire village

A scheme to deliver affordable homes in a Staffordshire village has been completed, with the contractor handing over the site to Homes Plus, a Housing Plus Group company and leading provider of affordable homes in Shropshire and Staffordshire. The new terraced homes in Bilbrook, have already welcomed their first Homes Plus customers and will now help to meet high demand for affordable housing in the... Read more

Boost to food banks in Staffordshire and Shropshire

Homes Plus is supporting food banks in Staffordshire and Shropshire to top up essential supplies for people struggling with the rising cost of living. The social landlord has handed £1,000 each to four food banks in Hednesford, Shrewsbury and Stafford thanks to money donated by our partner Phoenix Gas. The money will help food bank volunteers stock up on products people need but are sometimes in short... Read more

Opening week is a success at our new Burton Square Community Hub!

Our brand-new Burton Square Community Hub, in Stafford, welcomed 30 customers in its opening week. Our first Community Hub in Staffordshire opened on 10 July to offer face-to-face help and advice to customers on a range of issues. It’s opening week proved to be a success with 30 customers calling in to ask for help writing a CV, advice on the benefits they could be entitled to and how to best manage... Read more

Parent & toddler group receives funding boost from Homes Plus

Children are benefitting from new toys and play equipment thanks to a donation from our Homes Plus My Community Fund. We awarded £1,000 to Featherstone Parent & Toddler Group to help fund new toys and furniture. Each week, more than 10 parents bring their youngsters along to the group which is run entirely by volunteers. The group, which meets at the Featherstone and Hilton Community Centre, received... Read more

ASB Awareness Week: tackling hate crime

In ASB Awareness Week, we are raising awareness of an under-reported category of ASB: hate incidents and crimes. Some of our customers experience this kind of behaviour without realising that they are victims of a hate incident or crime. They suffer in silence and don’t give us the opportunity to make a difference. We believe that everyone should be free to live their lives without fear of abuse... Read more

ASB Awareness Week: feel safe in your home and proud of your neighbourhood

ASB Awareness Week takes place between 3 – 9 July. "My life is so much better; I am far less stressed now. Homes Plus took action and my neighbour has now gone. I feel a lot safer and can sleep at night knowing I am not going to be threatened or woken up by noise. Life in the area is so peaceful now and we all get on really well. It did take a while to get this result, but I kept on reporting it... Read more

Affordable homes made more energy efficient

A project to make 129 homes cheaper to run is nearing completion. Housing Plus Group is nearing completion on a £2.3 million project to make 129 homes warmer, greener and cheaper to run. We have been working with contractor Broad Oak to upgrade the energy efficiency of our existing housing, particularly older homes that were not built to today’s stringent energy-efficiency standards. The properties... Read more

Care Plus shortlisted for two national awards

We are delighted to learn that Care Plus has been shortlisted for not one but TWO awards in the national Housing with Care Awards! These awards celebrate excellence in accommodation and services in retirement living communities like the ones that we manage in towns and villages throughout Staffordshire and Shropshire. In the first year that the Housing with Care awards have been presented, Care Plus... Read more

Carer’s Week 2023

In Carers’ Week, we are celebrating the huge contribution made our inspiring Care Plus care workers. We’re also thinking about all those who care for their own family members and friends, including the tireless carers among our own tenants and colleagues. Angie Jackson is Head of care, wellbeing and health at Care Plus. She says that special weeks like this are a reminder of the importance of carers... Read more